Effective Date: May 19, 2026
Last Updated: May 19, 2026
Terkobot Robotics (“Terkobot”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://www.terkobot.com and interact with our services, including contact forms, quote requests, and other communications.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you submit a contact form, request a quotation, or communicate with us, we may collect:
- Full Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Country or Region
- Shipping Address (if applicable)
- Inquiry Details
- Technical Requirements
- Uploaded Drawings, Specifications, or Documents
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Referring Website
- Pages Visited
- Time Spent on the Website
- Date and Time of Access
- Cookie Data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and technical questions
- Prepare and send quotations
- Recommend suitable robotic solutions
- Process orders and coordinate shipments
- Provide after-sales and technical support
- Improve our website and user experience
- Analyze website performance and visitor behavior
- Track advertising conversions
- Comply with legal obligations
3. Contact Forms and Quote Requests
Our website uses Fluent Forms and similar tools to collect information submitted through:
- Contact Us forms
- Request a Quote forms
- Product inquiry forms
- Technical consultation forms
Information submitted through these forms is used solely for business communication, quotation preparation, and customer support.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyze website usage.
Cookies may be used to:
- Remember user preferences
- Improve website performance
- Analyze traffic and behavior
- Measure advertising effectiveness
You can control or disable cookies through your browser settings.
5. Google Analytics
We use Google Analytics to collect anonymized information about website usage.
Google Analytics may collect:
- IP Address (subject to Google processing)
- Device and Browser Information
- Pages Viewed
- Session Duration
- Geographic Region
For more information, please review Google Privacy Policy.
6. Google Ads Conversion Tracking
We may use Google Ads and related conversion tracking technologies to measure the effectiveness of our advertising campaigns.
These tools help us understand whether visitors submit inquiries after clicking our advertisements.
7. Tawk.to Live Chat
Our website may use Tawk.to to provide live chat support.
When using the chat service, information such as your name, email address, IP address, and chat history may be collected and stored by Tawk.to.
Please refer to Tawk.to Privacy Policy for details.
8. Google Maps
We may embed maps from Google Maps Platform to display our business location.
Google may collect technical information when these maps are loaded.
9. Third-Party Service Providers
We may share data with trusted third-party service providers, including:
- Website hosting providers
- Email service providers
- Analytics providers
- Advertising platforms
- Customer support tools
These providers are authorized to process information only as necessary to deliver their services.
10. International Data Transfers
Because we serve customers worldwide, your information may be processed and stored in countries outside your own jurisdiction, including China, the United States, and other countries where our service providers operate.
11. Data Security
We implement commercially reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is completely secure.
12. Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Provide quotations and support
- Maintain business records
- Comply with legal obligations
13. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at info@terkobot.com.
14. Children’s Privacy
Our website and services are intended for business and professional users and are not directed to individuals under the age of 16.
15. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
16. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.
17. Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:
Terkobot Robotics
Website: https://www.terkobot.com
Email: info@terkobot.com
Terkobot Robotics — Precision in Every Motion.